Logistics Assistant
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Job Type | Permanent Full Time |
Location | South Shields |
Area | North East , UK |
Sector | AdministrationCustomer Service |
Salary | £16k + benefits |
Currency | GBP |
Start Date | |
Job Ref | S060 |
Job Views | 2026 |
- Description
- Logistics Assistant - £16k per annum – South Shields
Reporting to the Logistics Supervisor you will work very closely with our third party providers i.e. our courier, carrier and warehouse service providers in ensuring that all documentation and mechanics of shipments is sorted accordingly.
You will be co-ordinating all our customer requirements, agreeing delivery dates and liaising internally with the Warehouse Manager and his team including and courier/ carriage suppliers.
Being the first escalation route for retail courier queries coming from our internal team you will be responsible for maintaining good supplier as well as internal relationships so you will require excellent inter-personal skills.
From time to time you may be required to attend conferences or training events and may therefore be required to stay overnight.
MAIN DUTIES AND RESPONSIBILITIES:
- To organise the transportation of Retail returns from customers
- To keep a tracker of retail returns to make sure timelines are met, volumes are recorded and paperwork is correct.
- Monitor daily reports from courier providers to maintain optimum service levels, by investigating failures and implementing solutions.
- Arrange deliveries to customer distribution centres.
- Work with our warehouse provider to ensure customer delivery requirements are met
- Arrange reworking of stock and confirmation of associated documentation.
EXPERIENCE AND QUALIFICATIONS
Candidates should possess the following skills and competences.
- Analytical skill – you must be able to demonstrate an entry level proficiency in Excel
- GCSE or equivalent in Maths and English.
- Good planning and organisational skills
- Excellent interpersonal and people awareness skills
- Strong and persuasive communicator both orally and written communication
- Flexibility and willing to work in a constantly changing environment
- Conscientious, responsible and a team player
- Able to maintain good supplier relationships
- Pro-activeness and a passion to succeed