Customer Care Executive - Manchester Airport - £15k - £18k per annum plus company benefits

Our client is an extremely well established and successful telecommunications company based in Cheadle; due to their continued success they are expanding their team and recruiting for an experienced Customer Care & Order Provisioning Assistant

Main responsibilities of the role will including the following:

•              Taking inbound calls from customers

•              Making outbound customer & welcome calls

•              Liaising with networks and billing providers

•              Resolving any customer issues or queries in a professional manner

•              General administration duties 

•              Updating the client database

Applicants must possess the following skills / experience:

•              Excellent telephone manner is essential

•              Experience in customer service

•              Good IT skills

•              Problem solving ability

•              Organisation skills are essential

•              Ability to meet deadlines

•              Must have a light hearted approach

Hours of Work: Monday to Friday 9:15am – 5:15pm

This is an excellent opportunity to join a well established team who can offer genuine long term career opportunities