Loan Underwriters
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| Job Type | Permanent Full Time |
| Location | Redditch |
| Area | Midlands, UK |
| Sector | SalesAdministrationCustomer ServiceFinance Legal |
| Salary | £17k - £20k + bonus + benefits |
| Currency | GBP |
| Start Date | |
| Job Ref | S025 |
| Job Views | 2016 |
- Description
- Loan Underwriters – Redditch - £17k - £20k + bonus + benefits
Working in a dedicated team responsible for the pre-qualification and underwriting of loan applications.
Management and coordination of cases from initial pre-qualification through to pay out.
Delivering an exceptional customer experience by providing excellent personal service whilst using analytical skills to assess each customer’s individual circumstances and documentation to assess affordability and suitability.
Primary Responsibilities
- To assess customer suitability for a loan application using information and/or documentation provided by the customer and information gained through 3rd parties.
- Liaise with the customer to request additional information / documentation as necessary to complete the file
- Cross referencing the documentation provided by the customer and ensuring it is in-line with what has been disclosed on the application
- Completion of a detailed income & expenditure analysis to demonstrate affordability
- Completion of recommendation documentation, including a summary justification of decision
- Obtaining case sign-off and, where necessary, referring back to the customer for additional information as required
- Using skills and knowledge to ask open questions and, if necessary, challenge information gained, to assure quality of the case
- Undertaking security checks and vehicle checks using various in-house and external search tools
- Confirming all information provided with a focus on accuracy and attention to detail – transferring information onto the system
- Acting with sensitivity and recognition of customers in potentially vulnerable positions – mindful of the longevity of the required loan solution
- Processing pay outs
- Liaising with current customers who require additional lending, undertaking associated checks to assure affordability
- Maintaining consistency and adherence to strict Company policies and regulatory guidelines
- Managing multiple cases simultaneously, effectively prioritising workload in line with customer / company objectives
- Working with absolute professionalism and recognition of the level of responsibility the job role requires
Salary, working hours & benefits
Starting salary depending on individual’s experience: £17000 - £20000 (+ bonus scheme to be developed once the team is active)
5 day 40 hour shift basis to cover the core business hours of 08:00 to 20:00 Monday to Friday plus 08:00 to16:00 Saturday (actual hours may vary and will be arranged according to business needs and priorities)
20 days + bank holidays, increasing incrementally
Pension contribution (3%)
Death in Service 4 x salary Free parking
Keywords – loans, underwriting, underwrite, loan applications, loan, loan underwriters, loan underwriting, Redditch, Birmingham, credit, credit checks, credit scores, credit scoring