Commercial Insurance Account Handler
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| Job Type | Permanent Full Time |
| Location | Essex |
| Area | London, UKSouth East , UK |
| Sector | Finance |
| Salary | £20k - £24k + commission |
| Currency | GBP |
| Start Date | |
| Job Ref | CC125 |
| Job Views | 255 |
- Description
- Commercial Insurance Account Handler– Essex - £20k - £24k + commission
Our client is a well established insurance broker based in Essex, due to continued growth and expansion they are looking to recruit a Commercial Insurance Account Handler. This is a 50/ 50 field/ office based so you will need a drivers licence for the position.
Job Outline:
To provide a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium. This will cover all areas within the Corporate arena from Fleet, Small Commercial and large Corporate & Commercial Risks.
To seek and secure new accounts and generate new business and to design insurance programmes for the protection of the material assets and liabilities of clients and oversee their effective operation. .
Responsibilities include:
- To ensure the fair treatment of customers and prospective customers in all their dealings
- Deal with new business and renewals in the market, referring to senior colleagues, experts or insurers
- Supervise or carry out the arrangement of insurance for clients.
- Deal with telephone enquiries promptly referring the query to the appropriate person when the enquiry falls outside own knowledge and experience.
- Gather intelligence for obtaining new clients. To research such clients and approach them. To follow up the approach and investigate their existing cover.
- Ensure that all communications with customers are accurately recorded as per the Commercial Department Procedures Manual.
- Exercise judgement when reviewing proposals, either new or renewals, referring to a senior colleague or insurer when appropriate
- Attach correct policy wordings to certificates including any other wording (exclusions, conditions, warranties, etc.).
- Liaise with Claims Handlers when appropriate.
- Deal with any telephone enquiries for new or existing business, exercising own judgement, based upon knowledge and experience, as to when to refer to senior colleagues.
- Where appropriate to carry out specialist assigned tasks within the company, such as property surveyor, risk management etc.
- Liaise with the Marketing Department for new marketing campaigns
- Agree the basis of renewal retention and new business growth each financial year
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